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POC Login Trouble Using Chrome Browser
Posted: Fri Feb 03, 2017 6:08 pm
by Dave Blake
Recently the POC may not be allowing users to Login when using the Chrome browser. When trying to login all that happens is the page will reset. Until this issue is resolved please try using FireFox or Internet Explorer (Microsoft Edge) browsers. Thank you.
Re: POC Login Trouble
Posted: Fri Feb 03, 2017 9:09 pm
by Dave Blake
Here is what I did to fix my POC Login issue when using the Chrome Browser. I did a Chrome "Reset Settings" and I was then able to login to the POC normally.
1. Go to CHROME SETTINGS using the 3 dots near the top right of the Chrome browser and then choose SETTINGS.
2. Scroll down until you see SHOW ADVANCED SETTINGS and click on that and more setting will appear.
3. Continue to scroll down to the bottom until you see RESET SETTINGS and click on the button.
After the reset you may need to choose a Home page again and maybe some other basic setting. Your bookmarks and saved passwords will not be erased.
My Chrome browser recently updated to the latest version and I suspect that this may have something to do the the login trouble.
Here's more info about what happens when you do a RESET SETTINGS on Chrome.
https://support.google.com/chrome/answer/3296214?hl=en